Started off promising.... - Account Coordinator Vya Employee Review

2.0
27 Feb 2024
Recommend
CEO approval
Business outlook

Pros

I am not thrilled to be writing this review, because I worked for Vya for 14 months and in that time I really came to love my coworkers and my role in the company. I considered Vya a place I would work at for a long time. Statistically speaking I probably wouldn’t have retired there, but I hoped I would. I really liked the culture, the challenges, and the people who I worked with day to day.

Cons

Beginning to mid-September 2023, I was given my first annual review. My coworkers all had good things to say about me from the anonymous questionnaire given, and there were a few items I could have worked on that weren’t huge issues, per my manager (learning more about the marketing process, coming up with revenue ideas, etc). I was given a nice raise and shortly after I was given more clients to work with than before. My manager assured me I was doing a good job and I took her word for it. A month and a half later, I was fired. There were no write ups, no conversations leading up to this, and it was completely out of nowhere. I am someone who prides myself on my work and who enjoys working. I was helpful and nice to everyone. I did all my work on time and happily. I took up extra work around the office when I was slow to help my coworkers. Regardless of all this, I was fired. The only reason I was given was that I “wasn’t a good fit”. Since then I have spoken to numerous former coworkers who were equally shocked and who also couldn’t understand why I was let go. I have a theory about why I was fired, and it has to do with a single client who had been unhappy for months due to their contract and our rising prices (as everyone has had to do and which was out of my control). I’m fairly certain I was a scapegoat for Vya in this, so they could shift the blame onto someone “disposable” when this client inevitably tried to break their contract. I’ll never know what happened, because even after directly reaching out to my manager after I was fired, trying to understand why, I was ignored. All this comes down to my advice: steer clear. I am confident in my abilities, my attitude, my work ethic and my integrity. I am a willing learner and I take constructive criticism when it is offered. The fact that this company let me believe that I was a valued member of the team, and the next moment kicked me out the door is still just baffling to me. All I can say is that I should have seen the signs from the beginning, and got out before having to deal with the fallout. If you decide to work for them after reading this, good luck.

Explore other reviews about Vya

5.0
28 Sept 2023
Recommend
CEO approval
Business outlook

Pros

The people are great here, I always felt supported and welcome. Management always kept an open line of communication and asked me if my needs were being met regularly.

Cons

There aren’t many, the only one I saw was that since they are a small company they can’t justify purchasing some of the more popular licensing tools. But even so, I was able to complete my work with the tools made available to me.

2.0
26 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The best part of the job was the camaraderie among coworkers. We all pulled together and supported each other when management made things difficult.

Cons

Management has a habit of squeezing too much out of people without showing much appreciation. Folks burn out fast because the expectations keep shifting and often don’t make sense. Instead of fixing the problem, they just let people go and call it a ‘performance issue.’ As a result, hardly anyone sticks around long.

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