Upper Management has no idea what they are doing. - Field Technician Vitera Healthcare Solutions Employee Review

1.0
1 Aug 2013
Recommend
CEO approval
Business outlook

Pros

Co-workers and customers. Working with little supervision.

Cons

Benefits taken away. Upper management says how great thing are while they lose customers left & right.

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Vitera Healthcare Solutions Response
12y
We appreciate your feedback. Vitera does take pride in the caliber of employees and customers that we have. Vitera offers a competitive benefits program including Medical, Dental, Vision, 401K (plus 3% employer match), Flexible Spending Accounts for both Health and Dependent Care, company-paid and Voluntary Life/AD&D insurance, an Employee Assistance Program (EAP), Short- and Long-Term Disability, various corporate discounts and an array of wellness initiatives for all our employees. We offer a Health Savings Account alongside our Consumer-Driven Health Plan, and Vitera provides funding to our employees in the form of both annual seed money and a monthly employer match.

Explore other reviews about Vitera Healthcare Solutions

5.0
31 Oct 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

As I mentioned in the title I am a long time Healthcare IT Professional and this is my first job on this side of the fence. I love this company, it didn't take long for me to drink the Kool-Aid and I am thankful to have the same excitement inside to come to work now as I did the first week when I bought in to the Vitera values and message. As another review stated there is some carry over of frustrations and that is the exception, not the norm. So very true. I also see a lot of negative reviews on here from individuals who no longer work for the company that were employed since the last change and left a short time later. I see a few that were asked to go outside their comfort zone to accommodate change and their negative reaction to this. Personally, and this is my opinion, suck it up. This company has been amazing to work for in the short time I have been here. I see so many people from all departments busting their butts every day, long days, long weeks and it shows. I had done this for 12 plus years on the Hospital side and let me tell you, Vitera has treated its employees like gold compared to the Hospital side and more importantly, since late last year. After the dust settled from the last change the hiring process began to rebuild and the criteria for the rebuild is bringing in talent. I see the folks in HR busting their butts daily, not sitting in their offices all day but out engaging us all trying to make our work environment even greater than it is today and that is refreshing. It irritates me to think that people get on here and bash Vitera, we (current employees) were not the ones who made any of the changes to spawn a lot of the negative comments. The decisions that affected you came from a Board of an investment firm, not us who remain. So please keep the negativity to yourself unless you have something tangible to complain about because quite frankly I think the negativity is a disgrace to those of us putting 60, 70, 80 hour weeks in for a salaried position trying to make the experience for our customers better. To see how much or Managers, Directors, Executives and most importantly our HR Representatives do to make our lives, careers and futures bright is flattering and I hope people get the opportunity to join us and share in this.

Cons

I am still trying to find some CONS, really all I have his the deductible on the insurance...

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Vitera Healthcare Solutions Response
12y
Thank you for your feedback. We greatly appreciate your enthusiasm for our company and are glad that you are part of the Vitera team!
2.0
10 Dec 2012
Recommend
CEO approval
Business outlook

Pros

Reasonable pay and (at one time) good benefits, Many good people to work with and a steady pay check in the bank

Cons

Mr. Hawkins made reference to his 'research' of past successes showing how 'The Medical Manager became so successful by being a Software Company'. Well, Mr. MBA, that's because they had a vast number of very good VARs out in the world selling the software and selling and supporting the hardware it was installed on. That is past history and you can not put Humpty back together again. You apparently think you can by 'Partnering' with a 3rd party hardware group like DecisionOne. Well guess what, DecisionOne has no real vested interest in making sure your few (and getting fewer by the day) remaining FORMER MEDICAL MANAGER Customers feel good about the service they receive as they once did from the local VAR of days gone by... They will be a number on the days list of calls to run, nothing more...

8
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