5y
Hi,
Although I am aware who wrote this and this specific case, I will respect your anonymity and privacy in my public response.
Firstly, I’m sorry your relationship with us ended sourly, and that you had a negative experience. My intention is to foster a work environment where the team can openly express their opinions and concerns, and I apologize for not making that clearer up front.
Regarding equipment: We made the decision to provide camera equipment to our photographers to keep consistent quality, and so that our photographers do not have to worry about putting wear and tear on their own equipment. I understand that the cost of equipment is a barrier for photographers that want to break into the field, and providing equipment is something we pride ourselves on. The equipment we provide is full-frame, professional grade, and more than enough to accomplish great results for our clients.
Regarding pay: By joining our team, you agreed to the pay rate per house. The pay did not change during the time you were with us. While I understand that everyone has their own level of acceptable income, this rate was agreed upon before starting the job. If there was an issue with the rate, I wish this was addressed beforehand, instead of during a photo shoot. Our rates are competitive with comparable companies, and above that, we provide the equipment.
I do wish you could have refrained from personal attacks on myself and my character in the review, but I understand your frustration nonetheless.
I wish you success in your future endeavors.
Best,
Evan