Great place to work with good values - Anonymous employee Vision Super Employee Review

-Nice colleagues -Good hours 7.5 per day (Mon to Fri) -Good variety of work -2 days per week work from home (must come in on Wednesdays)

-Understaffed -Training is unstructured -The experience level / super knowledge of staff is subpar -Metrics used for monitoring work are not accurate - many work items are not tracked, so it appears that some individuals are doing no work. This is not the case as the untracked areas are usually the most labour-intensive.

Some colleagues are supportive and hardworking Industry offers meaningful work in superannuation

Management lacks direction and competency, often failing to provide timely feedback or guidance Staff are frequently overworked and under-supported due to poor resourcing and unclear leadership Flexible working arrangements are inconsistently managed, with non-existent policies often cited to avoid accountability Clear favouritism results in double standards across teams Not a family-friendly workplace—poor support for work-life balance No visible career development pathways or opportunities for advancement.