There was a small group of people that did most of the work. Many people skate by doing the bare minimum. The good people burn out and leave because they are over worked, under paid, and under appreciated. Pay raises are negligble and they string people along with BBQs that the employees cook at and lame team events like scavenger hunts and "fitness" walks. Because it is a small company, there is little to no room for career advancement. If you get "promoted" to a lead, it doesn't come with a pay increase. They carry a lot of sub par products with high rates of return. The buyers only know how to buy but not how to read a market or properly vet products. Don't be fooled by the top workplace awards. Fear driven encouragement by HR with an email of how to answer the survey is why they get the award.