Terrible Incentive Program, Associate Treatment - Retail Sales Associate Victoria's Secret Employee Review

3.0
6 Jun 2015
Recommend
CEO approval
Business outlook

Pros

This company is amazing in so many ways- I will always love it. It has changed a lot in the past few years, but in some ways that is a good thing. Always loved my leadership team with few exceptions and was excited to go to work and inspire confidence in women who genuinely appreciated the time I dedicated to helping them find their perfect fit. Love/hate relationship.

Cons

In other ways, the transition that the company is making is very poorly executed. Their idea is that they want a majority of their sales associates to go full time and make a career out of it by doing the incentive- but its very difficult to do when they cheat you out of annual raises, and moreover decrease the amount of incentive money you receive when you are paid more per hour. Essentially company wide expects associates to do $300/hour in order to get a small percentage of sales going back to you. The reality is even when you do achieve those goals, it shows up differently in varied mediums: You might have a $350 on your store's green screen, but have a $290 SPAH on BlueDay and returns count against you. It is essentially an uphill battle working and competing as if we were cut throat sales people when the possibility of making commission isn't even guaranteed on the thousands of dollars worth of mercy that we DO sell. Company is becoming greedy and treating associates unfairly by doing this- on top of that sexual harassment by customers and management turns a blind eye. Just waiting for someone to file a law suit and 80% of women ever employed by this company falling in line. The trade off is a cheap one, however appealing it is, and it is why VS has a high turnover and why new people will always want to work there. Discounts, gratis, and prestige. And in turn you get low wages, long hours, sexually harassed or physically assaulted (happened in my store once), and the constant, looming threat of termination if you don't make a certain amount of money for the company every hour on the hour, you can and will be terminated. Just horrible, VS. If you are going to expect this much from your associates, at least compensate them or let them defend themselves.

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29 Mar 2026
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CEO approval
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Pros

Friendly staff. Great benefits. Great pay.

Cons

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1.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Have met some amazing coworkers. Brand itself is fun.

Cons

Sudden Return to Work mandate 3 days in NY or OH SIX years after COVID. Any current employees outside of those states are being let go if they don’t uproot their lives and relocate. Many employees in those states built their lives around what seemed to be a permanent remote flexibility arrangement (most companies went back in 23). When Hillary Super came on she even stated in one of her first Q&A’s on remote work that where people do their jobs wasn’t a big concern for her as long as we continued to drive the business forward. The business is doing the best it ever has in the last five years. Leadership reasoning for mandate is continuing to fall flat. Mandate came absolutely out of NOWHERE.

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