It was one of the best companies i've worked for, but in this call center setting there isn't much room to advance. - Universal Agent Victoria's Secret Employee Review

Friendly staff. Great benefits. Great pay.

Nothing negative to say here

Have met some amazing coworkers. Brand itself is fun.

Sudden Return to Work mandate 3 days in NY or OH SIX years after COVID. Any current employees outside of those states are being let go if they don’t uproot their lives and relocate. Many employees in those states built their lives around what seemed to be a permanent remote flexibility arrangement (most companies went back in 23). When Hillary Super came on she even stated in one of her first Q&A’s on remote work that where people do their jobs wasn’t a big concern for her as long as we continued to drive the business forward. The business is doing the best it ever has in the last five years. Leadership reasoning for mandate is continuing to fall flat. Mandate came absolutely out of NOWHERE.