Pros
Friendly but fake management. If you can deal with fake people, that would be a pro, besides that. Nothing.
Cons
- 1 Year probation - Horrible pay (€22,000pa) and after tax, you will get less than a cleaner will get. If you are German speaker, u get more €24,000. Not so fair is it but workload for German speaker is impossible. Within 3 months, have at least 5 speakers left - The company do not allow you to check your personal emails or phone and want you to put in locker. If you do, they will humiliate you in front of everyone. - No work life balance - They entice you with bonus, but it is scaled and no one ever got nearly half of it. And after tax, don't even bother looking at bonus -Highly stress work and fast paced. Prepare to lose a lot of hair. - High employee turnover -Ridiculous quality check. Be prepare to be demotivate everytime u go for quality review. Unqualified quality staff that feel like they have to find a fault to show that they are doing their job. Hence, you will come out of the check feeling like there is really nothing you can improve. - The free health insurance is not free. You will have to pay monthly. - You will feel like a fraud everytime you talk to a customer as it requires you giving them false hope and blatantly lying. You will have to be highly immoral yourself to do this job. -Unhelpful managers and team leader. The company treats you like how they treat their customers. They just want you to go ask someone else, so going to them will be no help.