1.0
20 Aug 2010
Current employee
Columbia, SC
Recommend
CEO approval
Business outlook
Pros
The only reason anyone works in the Customer Service Organization at VZW is because they need a paycheck. Besides that the benefits are good I guess. Nothing special about them except they start from day one.
Cons
No support from management. Horrible schedules. No chance for promotion outside the customer service organization regardless how far you are willing to move. Unprofessional employees. Annual pay raises suck you are lucky if you get 3.5%. I have been with the company for almost 9 years and not once have they given a cost of living pay increase. They give you performance agreements that 95% of the department finds unattainable.