I have never been so stressed over a job that's not worth the trouble - Sales Associate/Key Holder Verizon Employee Review

2.0
26 Dec 2021
Recommend
CEO approval
Business outlook

Pros

401k, heath benefits, understanding and caring management within stores (only)

Cons

the constant change is in the past few years have been at the expense of the front line workers in stores. Taking pay cuts and dealing with angry and hostile customers. The customer service no longer knows how to do their job, and tries to pawn everything off on the sales reps in stores.

Explore other reviews about Verizon

5.0
19 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I loved the work culture

Cons

There were no cons for me

4.0
26 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
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