Don't Get Sick - Customer Service Representative Verizon Employee Review

2.0
7 Jun 2010
Recommend
CEO approval
Business outlook

Pros

Verizon Wireless is a pretty well run company and the benefits are great and the pay is pretty good.

Cons

You do have paid time off, but you have to be careful with sick days. If you get sick you are still expected to work and if you take sick days you jeopardize your status. You get written up for too many sick days in a certain time frame. This can stay on your record for months, during which time you cannot advance, plus if you get sick again during that time you could get fired. Plus, since everyone is afraid of this, they go to work when they are sick, so everyone else gets sick, too! That is how I got sick so frequently. I finally quit because I was afraid that if I got sick again in the next 9 months that I was on 'probation' I would get fired. Not worth it.

Explore other reviews about Verizon

4.0
26 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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