Verizon customer experience consultant - Senior Consultant Verizon Employee Review

3.0
1 May 2009
Recommend
CEO approval
Business outlook

Pros

I was able to work from home, the hours are quite reasonable as they try and make sure you don't go over for budget reasons.

Cons

constant re-orgs and layoff every 3 - 6 months change of management causes you to feel like you're working backwards sometimes.

Explore other reviews about Verizon

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company. My team here in Dallas is great.

Cons

Lots of changes especially in leadership.

4.0
26 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
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