4.0
29 Mar 2009
Current employee
Philadelphia, PA
Recommend
CEO approval
Business outlook
Pros
Benefits; 401k still being matched; excellent for union employees; FiOS sales starting to take off. FiOS had a rocky start, with installation problems, customer support problems, and billing problems. These are all improving now, and once FiOS is installed, most customers love it. If these areas continue to improve, the prospects for the company look good.
Cons
The company stopped contributing to the management pension plan; lots of downsizing going on in management; hard to say whether the huge risk of converting copper lines to fiber will really pay off in the end. Due to the size of the 'reductions in force' (downsizing) in the last few years, most management employees are doing the jobs of 3 or 4 people and struggling to keep up.