Tech Coordinator II - Coordinator II Verizon Employee Review

2.0
3 Aug 2012
Recommend
CEO approval
Business outlook

Pros

Benefits - medical, dental, annual raises, and tuition assistance. Flexing schedule and of course STI

Cons

Having a tech rep selling products (upgrades), we are there to fix their problem not sell devices. Outsourcing to much and not having the outsource reps with the same standard as VZW employees. Customer voices are no longer heard. Employee phone plan should be a lot better. Suppose to follow the "credo" -- haven't seen that done in years. Its just a nice thing to say the company has - lost sight of what the company "was"

Explore other reviews about Verizon

5.0
25 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits and work progression and events at office

Cons

Managers and directors don't appreciate the work you give

4.0
26 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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