11 Jun 2026
Veriff Response
1wThank you for taking the time to share your experience openly. The VS role is genuinely demanding, and we hear you on the KPI expectations and shift intensity.
Worth noting: the role is quite selective, with fewer than 6% of applicants receiving an offer, and we aim to be transparent about the workload during interviews. KPI and recognition changes are a natural part of how any business evolves. We do our best to share them early and with clear reasoning, though we know that doesn't always make them easier to absorb.
Since you're still part of the team, please do lean on your team lead or area lead directly, they're there for exactly these conversations. Our team surveys are also a meaningful way to turn your feedback into real action.