The communication could be better. - Anonymous employee Verboo Employee Review

Throughout 2018 and 2019 communication with the team was friendly and invoices were paid in a timely manner.

My invoices from last year have never been paid. After contacting the accounting team a couple of times to express my concerns and not getting any reply (extremely frustrating), in October they finally let me know that the delay was due to the COVID pandemic and assured me that they would eventually pay me. I waited patiently, thinking it was going to be a matter of just a few more months. To this day (June 2021) I haven’t received any payment nor any update or reply to my last email. I am now taking legal action, but I wanted to share my experience so that other freelancers know what to expect from this company.

Friendly team, but lacking knowledge of the client's guideline so couldn't help much when there was an issue. It's a decent enough vendor if only they could up their support towards their freelance translators.

Unpaid invoices for more than 6 months - and running. There are many freelancers who are still waiting for their invoices to be paid, invoices that are due in April 2020. They cite the pandemic as the reason, but the end client has paid them. Many vendors are suffering as well because of the pandemic, but they are the only vendor with whom I collaborate who has failed to pay after 6 months. They ask freelancers to be patient, but freelancers are being hit hard by the pandemic, too, and could really use their payment. What's worse: they have stopped replying to emails.