Pros
You can wear sweatpants to work and have facial piercings and crazy hair. Filled with friendly, interesting, diverse people. Supervisors are generally kind and helpful. You can do your own thing during brief moments of downtime as long as it doesn't require prolonged attention.
Cons
It's frustrating to not have a set schedule, and the work is mind-numbing. But the most frustrating aspect of working here is that most of the time, you are doing some distinctly unethical, and most of the people you're talking to know it. Merely calling people is not unethical, but it offends people anyway. You must be prepared to be yelled at and sworn at at least once a day. Luckily, most people will just sound irritated but maintain politeness. It's when you are forced to read push polls that it gets even worse. Not only do people grow angry (and sometimes amused), but you yourself know what you're doing. Right-wing politicians pay for minimum-wage workers to irritate people all day long, spout lies in the form of "questions," and take all the resulting abuse. You are always required to call past nine PM, at which point 90% of calls start out knowing somebody is going to answer pissed off. The supervisors don't care what kind of abuse you're getting and will continue to insist you make phone calls, sometimes up to 10 PM. It seems atrociously inefficient, but that's how they do things.