It's a glittery trash can! - Customer Support Specialist Venmo Employee Review

2.0
6 Dec 2021
Recommend
CEO approval
Business outlook

Pros

Nice co-workers Bar Swag bags Yearly Bonus Remote working Fun office environment

Cons

Everything that I just named above for Pro's? ARE ALL GONE! You get a yearly bonus every year and a HALF now. No more of anything that made working here easy. Since we are now permanently remote they want you to devote your LIFE to being yelled at over the phones and you never get a "good job" for anything only criticism from invasive management. No room to grow. You get a new supervisor every month because the turn over rate is so high. There are people that worked here for 5 years and are still in the same spot. Do yourself a favor and look elsewhere unless you're a college student or looking for quick cash.

Explore other reviews about Venmo

5.0
7 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great corporate benefits! Sabbatical, etc

Cons

Lean team, but great place to work

4.0
8 Feb 2026
Recommend
CEO approval
Business outlook

Pros

People care about the product immensely. Also, WFH 100% is really great as an option.

Cons

PayPal's senior leadership is absolutely clueless on how to move the product forward or grow the company, and this kills the I credible Venmo team's work velocity considerably. Senior leadership also thinks inserting ads everywhere is somehow helpful for the Venmo brand and company as a whole. They (PayPal) just removed sabbatical PTO. Horrendous idea.

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