Everyone is replaceable - Anonymous employee Vail Resorts Employee Review

1.0
27 Mar 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free ski pass Ride breaks Casual dress/code

Cons

Lack of communication Lack of concern for employees ( I got the feeling they think everyone is disposable) Old inefficient computers/software ( I would have computer crash 5-20 times a day... Everyday) High turnover rate Low Pay (I could have gotten paid more anywhere in the next two towns) No room to advance in company unless you are well like I felt like I was in a frat house Lack of culture (they preach an experience of a lifetime I didn't see it that way at all for customers or employees) Management is inconsistent, doesn't believe in leading by example and doesn't make expectations clear.

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Vail Resorts Response
11y
Thank you for sharing your candid feedback, we know that we can learn a lot from seeing both the pros and cons from your experience. We agree that the ski pass and the chance to play in the mountains on a consistent basis is one perk that drove many of us to come here. We also understand that we do have challenges being a large organization ensuring that all of our employees are having a consistent experience and really getting the most out of his/her time here. Every year as we go through the feedback from former and current employees we try to focus on a few action items to make sure that we continue to grow in the right direction. Some of the programs that have come out of our employee surveys, exit interview results and other conversations has been the creation of leadership development classes for every level, with this upcoming year’s focus being on mid-level management, capital money spent on housing improvements, employee team building activities, the EpicService program and a variety of others. We hope that you continue to enjoy our resorts!

Explore other reviews about Vail Resorts

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The managers were really cool and the work was fun. Pretty relaxed environment.

Cons

It was cold sometimes and long hours standing but that was all in the job description and we got jackets.

2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

- Most people are smart, passionate, and enjoyable to work with and be around. - Fairly frequent opportunities for development and advancement through the internal job board. - Nice perks if you're into skiing or riding.

Cons

- There's an unspoken expectation to regularly work significantly more hours because the majority of employees are very passionate about the ski and ride industry, which isn't great for work life balance. There's not much down time either; you're either hustling in season or hustling to prepare for the next season. - Climate change poses a significant threat to the future of the company. The season pass model mitigates some of the impacts, but not as much as senior leadership asserts. And, since bonuses are tied to company results, you can end up working super hard all year and still end up getting half of your bonus target due to uncontrollable weather conditions. - The culture has taken a serious hit since enterprise transformation work began. Lots of people are constantly stressed out and the atmosphere in the office is depressing. - Most of the time, it feels like senior leadership makes decisions in a vacuum without consulting any of the people that would be responsible for the downstream work associated with the decision. For example, I've seen senior leaders decide on a savings target multiple times without consulting the experts, who then have to scramble to figure out how to make it work. It creates chaos and negatively impacts morale. - This organization has a wordsmithing problem. I've never worked at a company that spends such an inordinate amount of time on the framing of a message compared to the actual substance of the message.

4
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