Great Culture - Anonymous employee VSSL Agency Employee Review

Nice people, great office, free beer

Clients can be a lot to handle but that's agency life!

Nice office view and dog-friendly environment.

VSSL has been the worst company I’ve ever worked for. Resolving issues, whether they involve disrespectful coworkers or rude clients, is a huge challenge here. Leadership's lack of backbone in addressing these conflicts creates a toxic environment where employees feel unsupported and undervalued. Without a clear protocol or HR department to handle such situations, addressing concerns becomes even more difficult, leaving employees feeling powerless and unheard. It’s also very clicky, and they choose to promote those who are favored vs. people who have the actual required experience and skill set to lead effective teams. In addition to the already heavy workload, the leadership team also puts pressure on employees to stay for Happy Hours twice a week after working hours. This made a lot of employees, including myself, feel VERY uncomfortable. At times, after a long day of work, we just want to relax at home instead of having to drink with our bosses. Let's talk about turnover. There has always been a sense of instability at VSSL, and it often felt like there was a revolving door. About 13 employees left the company within 1.5 years. Bringing the team morale down significantly. The company claims to be the "best place to work." If you're wondering how they got that title, it's because they ask new or junior employees to pen glowing reviews to hide the negative reviews on Glassdoor from previous employees they screwed over. So, take those positive reviews with a grain of salt.