Great place to work.. - Customer Service Representative VSP Vision Employee Review

4.0
7 Oct 2019
Recommend
CEO approval
Business outlook

Pros

VSP is a great place to work, the training is in depth and spaced out so you can apply what you have learned , before moving on to the next subject . CSRS can get burnt out, it's a very high volume call center. Can work from home .

Cons

CSRS can get burnt out, it's a very high volume call center. And if you're stats are not perfect, you have no chance for advancement. But it is ultimately up to the individual to put in their full effort.

Explore other reviews about VSP Vision

5.0
23 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Great Work Life balance and also lots of opportunities to grow

Cons

Not an incredibly exciting field

1.0
28 Feb 2026
Recommend
CEO approval
Business outlook

Pros

There is no pros working for this company

Cons

No work life balance, toxic work environment, benefits get worse every year, executive leadership is horrible, very leadership heavy and doesnt care about the people who actually do the work, stay away if you want a life and want to be treated like a human

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