Great place to be - Client Service Representative VCA Employee Review

5.0
6 Feb 2018
Recommend
CEO approval
Business outlook

Pros

Every day is exciting. You never know what the day will bring. Being able to help people with their needs when they have a sick pet or concerns regarding regular exams gives me a good feeling. It's hard to have a bad day when you see some of your favorite fur pals come in.

Cons

The days you have to say good bye to an old friend.

Explore other reviews about VCA

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Small animal, exotics, free care to wildlife, opportunities to work with zoo animals. Internal promotions to change all management has made the work environment very positive. Boarding facilities. Opportunity for certifying for internal crematory.

Cons

Pay rate less than expected for experience level. Corporate in California has increased prices every year that is causing all of my friends and family to change vets. With our rural area and low average income, pets are getting euthanized instead of having testing and treatment. Staff should have more discounts for employee pets.

3.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great quality of medicine. Great doctors. Team members that genuinely care about each other. Management is very fair about approving time off requests.

Cons

Pay could definitely be better. Inconsistent scheduling. If you don't speak up, you'll get the short end of the stick when scheduled and they will burn you out. Not enough organized training, especially for new employees, even though they have meetings all the time.

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