Disorganized - Systems Engineer VC3 Employee Review

2.0
9 Jan 2021
Recommend
CEO approval
Business outlook

Pros

Access to various technologies and the ability to get involved in various projects. On day one you will be able to explore various customer environments and be exposed to multiple technologies. This is an ok place for entry level IT people however, would not recommend for long term professionals.

Cons

-Not very organized -Large customer base and no clear documentation on what specific services applies to customers. -Lack of job responsibilities. -Difficult to properly hand off urgent issues to tier 2 engineers -High staff turnover. -Salaries not competitive with market.

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VC3 Response
5y
Thank you for your feedback, we are always trying to improve! We strive to provide our team members with opportunities to learn new technologies and work in different technical environments to advance their career paths. We are sorry that you did not find your experience at VC3 enjoyable and understand that we are not the right fit for everyone. Our desire is to hire people that share in our core values which guide our work and company vision. We have been one of the Best Places to Work in South Carolina for 11 consecutive years and continually seek to improve our team members’ work experience and VC3’s culture. VC3’s turnover is in line with national, technology industry and other MSP averages. If you worked with our help desk/first call resolution team, this team has frequent promotions to other areas within VC3, which allows us to hire new team members on a regular basis. Due to your short tenure with VC3 you may not have been able to experience all of the opportunities that are available. It is hard to address some of the other comments without specific information. We use industry specific software systems that track every client ticket, environment and service level; and each of our positions have responsibilities and key performance indicators listed on our interactive organizational chart. Hopefully you were able to provide some of the below feedback in more detail during your exit interview. If not, or if you would like to have a further discussion, please feel free to reach out to me. - Jill Menhart, CAO

Explore other reviews about VC3

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Management is approachable and actually listens to employee feedback. The team environment is positive, and people are willing to help each other out when needed.

Cons

as of now dont have cons

4.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Vast array of tools to learn on Supportive team and management Remote first company Generous PTO

Cons

Tool creep makes deep technical understanding and ownership difficult Changing priorities from leadership has caused confusion Lack of structured learning and growth pathways

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