3.0
18 May 2023
Anonymous employee
Current employee
San Francisco, CA
Recommend
CEO approval
Business outlook
Pros
I love my direct colleagues and peers, they are smart and caring.
Cons
Post acquisition and merger I feel like I got a job at UserZoom I didn't want and the UserTesting culture is dead and only a namesake. There is very much a "nickel and dime" the customer culture infiltrating the orgs. As part of the reorg they reduced customer facing team members and then doubled the workload with poor infrastructure and direction.