Does User Research International pay their employees well?

According to anonymously submitted Glassdoor reviews, User Research International employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at User Research International. This rating has been stable over the past 12 months.

How satisfied are employees working at User Research International?

71% of User Research International employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated User Research International 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at User Research International?

User Experience Researcher (4) , Project Lead (3) , UX Researcher (3) , Project Coordinator (2) , User Researcher (2)

What are the pros of working at User Research International according to real employee reviews?

"Great benefits and fun culture." ((in 5 reviews)); "The benefits and perks are great for a company of User Research International's (URI) size." ((in 5 reviews)); "Amazing people!" ((in 4 reviews)); "Excellent leadership" ((in 3 reviews)); "Work life balance is encouraged" ((in 3 reviews))

What are the cons of working at User Research International according to real employee reviews?

"Poor leadership from incompetent management, unprofessional and disrespectful" ((in 3 reviews)); "Pay is low compared to average" ((in 3 reviews))

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User Research International

User Research International reviews

Good culture, but a sausage factory - Senior Researcher User Research International Employee Review

3.0

11 Sept 2025

Senior researcher

Recommend

CEO approval

Business outlook

Pros

Most people are friendly, collaborative, want to get on and do a good job

Cons

Cranking out the same stuff as quickly as possible, not much room for personal growth or innovation

User Research International Response

9mo

Thank you for sharing your feedback. We know client-driven work can move quickly, and we really appreciate the dedication and teamwork our researchers bring to every project. Our goal is to keep supporting meaningful, high-quality work while maintaining a positive, collaborative culture.

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5.0

13 Nov 2024

Accounting clerk

Recommend

CEO approval

Business outlook

Pros

Extremely kind co-workers Great Benefits Generous paid time off Remote Virtual meetings bring people together Excellent leadership Relaxed atmosphere Genuinely cares for employees Education expansion opportunities Open door of communication Excellent training and on boarding Welcomes questions and feedback Work life balance is encouraged Others want to see you succeed

Cons

None that I have found.

User Research International Response

Thank you for the wonderful review! We're thrilled that your experience with URI has been so positive. Your kind words truly reflect the culture we strive to build every day. Glad to know our efforts are making a difference, and your feedback inspires us to continue improving and supporting our amazing team. If you ever have more thoughts or ideas to share, we're always here to listen. Thank you again for being a valuable part of URI. We're lucky to have you on the team!

4.0

12 Feb 2025

Ux researcher

Recommend

CEO approval

Business outlook

Pros

Supportive of remote workers with flexible hours, benefits are good across states, great vacation/sick pay.

Cons

Working remotely can make it difficult to connect with teammates like in person work.

User Research International Response

Thank you for the comments. We agree, our people are the best part of URI, hoping one of these days we can meet you in person.

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User Research International

Good culture, but a sausage factory - Senior Researcher User Research International Employee Review

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