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      Upwork

      Engaged employer

      Upwork reviews

      Culture, Vision, Learning, and Growth - Operations Director Upwork Employee Review

      5.0
      26 Apr 2019
      Operations director
      Recommend
      CEO approval
      Business outlook

      Pros

      Upwork has a great culture driving everything. The culture is very aligned with the vision of the company and what it does. You can see the impact of your day to day work literally on millions of users. Working at Upwork provides you with a great balance between work and life.

      Cons

      Not a surprise in silicon valley tech companies. The product strategy is not always aligned with business strategy. They somehow manage to pull it off at the end of the day.

      Explore other reviews about Upwork

      5.0
      25 Feb 2026
      Analytics
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people, very approachable, interesting problems

      Cons

      A lot of short term thinking and near future optimization

      2.0
      5 Jun 2026
      Program manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay and benefits were pretty good. Only reason I stayed.

      Cons

      Chaotic leadership. People are constantly busy doing things that don't matter as there is no clear understanding of what the strategy is or what success looks like.

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