High Staff Turnover and lack of direct feedback - Senior Account Manager Upperdog Employee Review

1.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Good holiday allowance and work from home culture if that’s something you value. A good range of clients and a well established agency with long term client relationships

Cons

It has taken me a long time to reflect on my experience at this company before feeling comfortable writing this review. During my time there, I found the level of administrative work and micromanagement to be excessive, which made it difficult to work effectively and confidently. The culture also felt quite cliquey at times, with communication often being indirect rather than clear and constructive. Relationships with management appeared to have a significant influence on employees’ experiences, and this could change very quickly. Staff turnover was notably high, with seven employees leaving within a six-month period while I was there. Ultimately, I made the decision to leave without another role secured, as the experience had a significant impact on my stress levels and professional confidence, despite having worked in marketing for over 10 years.

Explore other reviews about Upperdog

5.0
8 Sept 2021
Recommend
CEO approval
Business outlook

Pros

Very good company, enjoyed working here a lot

Cons

Not really any cons that I can think of

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Upperdog Response
4y
Thank you for taking the time to share your feedback!
1.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

They hire some really great people who have an abundance of knowledge, even though they rarely use that knowledge for their clients.

Cons

So much time is spent on admin and time tracking, versus actual work for their clients. Due to the amount of time spent on admin, the work was severely impacted and team members are told to 'move on' from work because hours had been hit. The office was like a library, with team members feeling like they aren't allowed to talk during the work day, so everyone just sits in silence. The turnover at this place was insane, multiple members of the team leaving each month due to the poor management, terrible office culture and lack of progression. Do not recommend.

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