Pros
Like many startups, this company offers a lot of flashy perks. Keg in the office, panty with snacks and drinks, ping pong table, unlimited PTO. Coworkers are easy to get along with. The pay is decent, the bonus structure has been good in the past, and it changes often so it might be good, might not be. Everybody leaves at 5pm on Fridays, which is nice.
Cons
We were all told how exciting it is to work at such a quickly growing startup and how the incredible the potential for growth would be. Over the past six weeks or so, it's clear that's not the case. Let's be clear: this is a call center job. You will have the same, mindless conversation all day, every day. Your bonus structure will likely change frequently and you'll see a real impact on your income. Immediate management is good, but their hands are tied by upper management who will expect you to "perform" in your role which, right now at least, is largely based on other people's work. Additionally, you could actually be fired based on how well your coworkers do their job. Not to mention the sheer micromanagement mentioned in other posts. The work itself is monotonous and you will feel your brain wither. Selling bankruptcy is about as fun as it sounds. As much as the company may preach about how much our goal is to help people, ultimately this role is driven by how much money we can get from people and when we can get it. The company used to be great to work for. Things went downhill quickly.