Not a call center job when it started but it was when it was over. - Advisor UpNest Employee Review

First, no worker should feel bad for sharing a personal truth of experience online or anywhere else for fear their job may be in danger. Either management figures it out or they don't - that's no reason to put a target on someone's back. I had never worked for an internet based company that forgot to pay for their servers. I have now. Never in my time in working in tech have multiple employees been on track to help create a positive change in product offerings/function only to be completely usurped by the product's founder and in doing so show that he/she is no longer aware of what their creation even does. I have now. Never in my professional career had I seen a sales team achieve growth only to see their comp cut by more than half within one single quarter. I have now. Never had I started working with a group of adults participating in and refining a unique sales process turn into a limp, lifeless call center. I have now. Never had I been moved to figure out a way to protect my client base from being contacted by management for fear that said contact would have negative consequences on the bottom line for the company. Welp, I did! Seems like silly stuff, right? It was silly stuff, and shows that even after 6 years of existence, multiple placements on "best of" lists, and squandered earned media, a reliance on a "scrappy start-up" mentality will keep a small business at the kids' table.