Salary - Billing Representative Unum Employee Review

3.0
18 Mar 2023
Recommend
CEO approval
Business outlook

Pros

The company had a very profitable year in 2022 and paid out 150% of the base bonus.

Cons

They did role reviews stating they would be looking in to titles and pay to adjust the roles to what work is actually done. After the long reviews,Unum will tell you “ many” people got salary increases with the new roles. That is not true. A lot of employees got even more responsibility with no increase in salary. Unum is also pushing everyone to go back into the office that lives within 75 miles of an office , 2 days a week. Employees are pushing back. It’s falling on deaf ears. After a financially fantastic 2022 , with most employees working FT at home, Leadership thinks it’s more productive to be in the office. It is antiquated thinking, especially after the financial year they had

Explore other reviews about Unum

5.0
7 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits, wonderful coworkers and peers, caring DIRECT leadership, growth opportunities

Cons

Strict in office policy, leadership VP level and higher does not seem as caring, burnout possible, lower end of salary compared to the market

1.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pto, good company to work for career wise, good discounts on things+discount for food on site.

Cons

Overworked like crazy, I was hired a few months ago but am already looking for something else, due to the stress and constant feeling of “wow finally i think im starting to get this” all to be reminded when submitting your tasks for mentor review you either did it right or have to redo the whole entire thing from scratch that is if your mentor is even available. Depending on your mentor as well that can really damper your experience and overall understanding. Training could have been done a lot better initially with constant exposure to different task types and different material. For example Medical certifications could have been shown over and over again for us to understand if it’s complete, incomplete and what significant health condition it would be for coding. With other team members also leaving as training ended and senior team members leaving once we got assigned the writing was on the wall. I really wanted to give Unum a shot and really try to see myself here, maybe it’s just the position of leave specialist or maybe all the jobs are the same, still can’t help but wonder if another position would’ve suited me better if they allowed role transfers sooner instead of waiting a minimum full year.

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