Cons outweight the pros - Title IV ADA Specialist Unum Employee Review

3.0
28 Dec 2022
Recommend
CEO approval
Business outlook

Pros

- Great benefits. - End of the business day is 3 PM EST, so if you are able to finish work by 3 PM you can get out at that time. - It seems they are working to improve efficiency with work flow processes.

Cons

- Pay is not worth the stress the job creates and the amount of time it takes up. ($53,000 starting salary) - It can be extremely tedious to prepare for PTO. Sometimes PTO prep makes me not even want to take PTO. - Workflow processes are not all outlined, some workflows are very vague or simply not written out. Some processes are you only learn through word of mouth, then you are expected to not make any mistakes when the workflows should clearly just be updated to be more comprehensive. It's extremely frustrating to get conflicting information about how to perform your own job and then be critiqued. - Constant changes to the department (both good and bad). - Too many customers.

Explore other reviews about Unum

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Pay, consistent schedule, excellence in work is rewarded.

Cons

Monitored regularly. Pre-determined schedules are followed.

1
1.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pto, good company to work for career wise, good discounts on things+discount for food on site.

Cons

Overworked like crazy, I was hired a few months ago but am already looking for something else, due to the stress and constant feeling of “wow finally i think im starting to get this” all to be reminded when submitting your tasks for mentor review you either did it right or have to redo the whole entire thing from scratch that is if your mentor is even available. Depending on your mentor as well that can really damper your experience and overall understanding. Training could have been done a lot better initially with constant exposure to different task types and different material. For example Medical certifications could have been shown over and over again for us to understand if it’s complete, incomplete and what significant health condition it would be for coding. With other team members also leaving as training ended and senior team members leaving once we got assigned the writing was on the wall. I really wanted to give Unum a shot and really try to see myself here, maybe it’s just the position of leave specialist or maybe all the jobs are the same, still can’t help but wonder if another position would’ve suited me better if they allowed role transfers sooner instead of waiting a minimum full year.

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