I'm a huge fan...and for good reason. - Operations Manager Unum Employee Review

5.0
2 Feb 2015
Recommend
CEO approval
Business outlook

Pros

I've worked with Unum almost 8 years in 2 different depts. and several different roles. I love it here and (as of today) hope to be a lifer. There is an excellent culture, community involvement, encouragement to volunteer, focus on personal development, outstanding benefits, focus on continuous improvement, and we provide an excellent product. I started at the very bottom as a call center rep and have worked my way into management in an operational area. I was given opportunities to prove myself, received valuable input and feedback to assist in my development, and rewarded for doing a good job. As with anywhere, there are always those with a grass-is-greener mentality. There are always complainers (I've seen some of them here), but they would complain no matter what company they work for. We see many of them leave Unum, only to return months or years later when they realize how good Unum actually is. I'm sure I sound like a company fanboy...and I am. But it's only because of how good the company has been to me.

Cons

Too conservative in business strategy, need to take more calculated risks and act faster on them. While I don't want to see a swing too far in the opposite direction, in a fast-paced world Unum often takes too long to bring a new product or service to market. Need to be more proactive rather than reactive to the market.

Explore other reviews about Unum

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Pay, consistent schedule, excellence in work is rewarded.

Cons

Monitored regularly. Pre-determined schedules are followed.

1
1.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pto, good company to work for career wise, good discounts on things+discount for food on site.

Cons

Overworked like crazy, I was hired a few months ago but am already looking for something else, due to the stress and constant feeling of “wow finally i think im starting to get this” all to be reminded when submitting your tasks for mentor review you either did it right or have to redo the whole entire thing from scratch that is if your mentor is even available. Depending on your mentor as well that can really damper your experience and overall understanding. Training could have been done a lot better initially with constant exposure to different task types and different material. For example Medical certifications could have been shown over and over again for us to understand if it’s complete, incomplete and what significant health condition it would be for coding. With other team members also leaving as training ended and senior team members leaving once we got assigned the writing was on the wall. I really wanted to give Unum a shot and really try to see myself here, maybe it’s just the position of leave specialist or maybe all the jobs are the same, still can’t help but wonder if another position would’ve suited me better if they allowed role transfers sooner instead of waiting a minimum full year.

See reviews by: Helpful|Rating|Date|All