What was once a great company has really gone downhill - Anonymous employee Unum Employee Review

3.0
6 Jun 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent benefits, great people who really care, great location, covered parking, good room for advancement for mid/entry career level folks (not so much for Management/Director level)

Cons

Unum used to be a wonderful place to work. Management was truly invested in developing people, and you saw it in the way the people cared about their work. In recent years there has been a shift: do more with less. This isn't so surprising given the nature of corporate America these days, but Unum seemed so immune to it for so long. They now have an open work space environment (read: no privacy), every transaction is measured, scored and analyzed to see if there is a better, faster, more efficient way to do it, and people are tossed aside if they don't measure up, even if they've been with the company for 30+ years. I get it, as a Manager you have to manage the business the best & most efficient way you can - but as an employee and as a human, it really, really stinks. I am so glad that I left when I did.

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5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Pay, consistent schedule, excellence in work is rewarded.

Cons

Monitored regularly. Pre-determined schedules are followed.

1
1.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pto, good company to work for career wise, good discounts on things+discount for food on site.

Cons

Overworked like crazy, I was hired a few months ago but am already looking for something else, due to the stress and constant feeling of “wow finally i think im starting to get this” all to be reminded when submitting your tasks for mentor review you either did it right or have to redo the whole entire thing from scratch that is if your mentor is even available. Depending on your mentor as well that can really damper your experience and overall understanding. Training could have been done a lot better initially with constant exposure to different task types and different material. For example Medical certifications could have been shown over and over again for us to understand if it’s complete, incomplete and what significant health condition it would be for coding. With other team members also leaving as training ended and senior team members leaving once we got assigned the writing was on the wall. I really wanted to give Unum a shot and really try to see myself here, maybe it’s just the position of leave specialist or maybe all the jobs are the same, still can’t help but wonder if another position would’ve suited me better if they allowed role transfers sooner instead of waiting a minimum full year.

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