Hardest work I've ever done, but very rewarding. - Senior Disability Benefits Specialist Unum Employee Review

4.0
8 Jun 2016
Recommend
CEO approval
Business outlook

Pros

Great training. If you can play the game and say "yes," you'll be tolerated and promoted, but worked to the bone. A large amount of decent people trying to do the right thing. I've noticed numerous employees went out on psych claims for not being able to manage the stress of their role and work loads. Many couldn't cut it. Good people who were often treated poorly and disrespectfully and brought to the brink. I did have an excellent Director who was reasonable and knowledgeable. Another one who couldn't make a decision without having numerous expensive resources reviewing the claim ad nauseam to ultimately agree with my recommendation.

Cons

Fear based management practices. Tolerance from management of belligerent behaviors from Clinical Consultants and more seasoned DBS types. These practices contributed to fear tactics of managing others. These tactics don't work long term and can create a hostile environment and paranoia.

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5.0
7 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits, wonderful coworkers and peers, caring DIRECT leadership, growth opportunities

Cons

Strict in office policy, leadership VP level and higher does not seem as caring, burnout possible, lower end of salary compared to the market

1.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pto, good company to work for career wise, good discounts on things+discount for food on site.

Cons

Overworked like crazy, I was hired a few months ago but am already looking for something else, due to the stress and constant feeling of “wow finally i think im starting to get this” all to be reminded when submitting your tasks for mentor review you either did it right or have to redo the whole entire thing from scratch that is if your mentor is even available. Depending on your mentor as well that can really damper your experience and overall understanding. Training could have been done a lot better initially with constant exposure to different task types and different material. For example Medical certifications could have been shown over and over again for us to understand if it’s complete, incomplete and what significant health condition it would be for coding. With other team members also leaving as training ended and senior team members leaving once we got assigned the writing was on the wall. I really wanted to give Unum a shot and really try to see myself here, maybe it’s just the position of leave specialist or maybe all the jobs are the same, still can’t help but wonder if another position would’ve suited me better if they allowed role transfers sooner instead of waiting a minimum full year.

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