I rather work at a car dealership. - Sales Unlock Employee Review

Thank you for your review. We continue to learn and grow as a company and that does include implementing accountability models and metrics that will help drive the organization and best support our homeowners. At times, this can lead to turnover, but in no way did we attrit over half our Sales division. Leadership is working hard with our team members to partner on new ways to engage and foster the culture and we'll continue to do that going forward. If you have some specific examples that you'd like to share I'd be happy to listen and see what is possible. As for our People Team. Please understand that that HR serves as a dual advocate; we do not over-index on one side or the other. There are instances where our leaders need guidance and course correction on certain matters, and there are instances where our team members need guidance and course correction. We look impartially at each scenario with an emphasis on the facts on both side of the situation. If you were involved in a situation with People Ops where you felt the outcome wasn't fair, then you already know we have a "problem-solving process" when you can raise any issues. Since you're no longer with us, You're welcomed to contact me directly to share your experience. Again, thank you for your review. Heather.Bailey@unlock.com