Stay away - Customer Care Representative (CCR) Univest Employee Review

2.0
25 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Inclusive work environment and culture, hybrid

Cons

The new director in charge will do whatever they can to get rid of you if they don't like you

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Univest Response
1y
Thank you for sharing your feedback. We appreciate your perspective on our work environment. We strive to maintain an inclusive culture where accountability is valued. While we understand that changes in leadership can be challenging, our new director is focused on fostering a productive atmosphere and ensuring all employees are held accountable for their actions. We encourage open dialogue and invite you to discuss any concerns directly with HR for further clarification and support. Your insights are vital as we continue to improve our workplace.

Explore other reviews about Univest

5.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Culture, great coworkers, training opportunities for advancement and general leadership knowledge and programs like Excel and Copilot

Cons

Pay isn't as strong as other banks in the area, but the relationship driven focus with customers makes it less stress than a more sales driven bank. Benefits are pricey and don't cover some medications my doctor wanted me on that I couldn't afford out of pocket.

5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

entry level - no college degree required proficient training model fantastic compensation

Cons

working 2-3 saturdays a month. long hours on fridays. work culture is different from each team. some are great some aren't.

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