Its a Job - Work From Home Customer Service Representative Unity4 Employee Review

You get paid for the time on the phone literally. You could sign on to work for 4 hours & you have been logged in calling for 2.5 but as you have been provisioning, taking 2x 5 min breaks. you will only be paid to the minute for that time. Some of the campaigns you work on are literally identified as scams calls. Once you are out of the honeymoon period you rely on your fellow reps for guidance 80% of the time. A majority of the managers are based in Aussie and 1 trainer who does try to help in NZ.