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United Wireless

Is this your company?

Cheesecake perks can't offset poor management and culture - Manager United Wireless Employee Review

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

They give u a cheesecake on NCD.

Cons

Ownership and management are nonexistent and completely out of touch. No raises or reviews after 3 years of employment. Even if you do well no opportunity for advancement unless your close friends with someone. Very much an old boys club at management level. They watch you on cameras all day because they are extremely discriminatory. They are extremely cheap with staffing their stores. Overworking employees constantly. If you get an interview run and go the corporate side of T-Mobile. 1/10 company.

Explore other reviews about United Wireless

5.0
31 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Biweekly plus commission is a pro

Cons

Not many cons to speak of. They work with you.

4.0
22 May 2025
Recommend
CEO approval
Business outlook

Pros

Communication with management, commission transparency, flexible hours if you have a well-staffed store and good DM. Biggest pro to working at United Wireless is the opportunity for quick advancement if you can continuously show effort, not just by hitting sales targets but by selling in the way the company wants you to sell.

Cons

The training from T-Mobile corporate and the franchise is wholly insufficient for someone who has no telecom experience. If you're coming from outside the industry and you aren't tech savvy both with your devices and T-Mobile plans, you will have a steep learning curve before you're truly sales-ready. Good luck trying to get a raise with this company as well, the only raises I've seen during my time were ones given upon receiving a promotion. No benefits included at the retail level, any health, dental, life, or vision benefits come at a steep cost to your paycheck.

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