Does Union Square Hospitality Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Union Square Hospitality Group employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Union Square Hospitality Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Union Square Hospitality Group?

62% of Union Square Hospitality Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Union Square Hospitality Group 3.5 out of 5 for work life balance, 4.0 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Union Square Hospitality Group?

Server (27) , Bartender (15) , Line Cook (12) , Manager (11) , Server/Waiter (10) , Captain (8) , Host (7) , Intern (6) , Pastry Cook (5) , Server Assistant (4) , Sous Chef (4) , Barista (3) , Food Server (3) , Intern - Hourly (3) , Porter (3)

What are the pros of working at Union Square Hospitality Group according to real employee reviews?

"The benefits are great and available to all." ((in 32 reviews)); "Great Culture and history to learn from" ((in 22 reviews)); "Great values and people." ((in 10 reviews)); "Great coworkers" ((in 6 reviews)); "great company culture, they practice what they preach!" ((in 6 reviews))

What are the cons of working at Union Square Hospitality Group according to real employee reviews?

"low pay compared to other companies" ((in 13 reviews)); "Long hours and frustrating clientele." ((in 11 reviews)); "managers are inexperienced and clearly do not have mentors teaching them" ((in 6 reviews)); "No work life balance avaible" ((in 6 reviews)); "Normal restaurant negatives, long hours, late nights" ((in 5 reviews))

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Union Square Hospitality Group

Union Square Hospitality Group reviews

Supportive Team, Not Competitive Compensation - Special Events Assistant Union Square Hospitality Group Employee Review

4.0

29 Mar 2016

Special events assistant

Recommend

CEO approval

Business outlook

Pros

USHG is full of smart and caring staff who all care about the work they do. I appreciate the focus on values and the support I am given in the day to day. There are plenty of systems of accountability and opportunities for growth. Unfortunately more responsibilities and a promotion does not always mean more compensation.

Cons

Sometimes I wish there was a little more transparency, although I do understand the idea of only telling people what they need to know. It can become difficult to communicate with coworkers because you don't know who knows about what projects.

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5.0

2 Apr 2026

Summer intern

Recommend

CEO approval

Business outlook

Pros

- Wonderful staff -Everyone is there to help you - Well structured program with clear advancement for interns

Cons

- NYC income tax - I can't really think of any

4.0

1 Jul 2026

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great culture and community, Very supportive and willing to have meaningful conversations.

Cons

It's really hard to grow. Lots of outside employment and a lack of internal promotions. Also lack of communication between departments.

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Jobs at Union Square Hospitality Group

Banqueting Assistant General Manager

Captain - Dining Room

Union Square Hospitality Group reviews FAQs

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Union Square Hospitality Group

Supportive Team, Not Competitive Compensation - Special Events Assistant Union Square Hospitality Group Employee Review

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