Be careful - Anonymous employee Unifi Employee Review

1.0
28 Jan 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people you meet there are great

Cons

Management will pick favorites and fire the hardworking employees and keep their families with employment. A TON LOAD of favoritism. Managers were hiring families and giving promotions to their family members. If you point out problems like being understaffed management will find any way to fire you. You can miss one day because management told you not to come in and they fire you. But one of their favorite employee/ family damages 2 planes while pushing out and they just get put on a leave and get their job back. Poor communication from management to employees. - Poor training of managers, supervisors & employees. - Supervisors and a manager who demean employees when concerns are brought to their attention. - The applicability of company policy depends upon whether or not an employees is favored by a supervisor/manager. - Neither managers nor supervisors are trained in healthy communication, conflict resolution, and are not on the same page about Unifi or Delta's cabin service goals and standards. - New management has not developed positive relationships with supervisors in order to create "buy in" for their new agenda, which has led to even more variation between supervisors actions and loose implementation of policy. - Most employees seem fearful of getting reprimanded by whomever their superior is, and their fear causes poor behavior and has contributed to a very negative work culture. - Many employees to not feel comfortable reporting on-the-job injuries. - When management feels frustrated, they punish by taking away privileges (i.e. shift swapping, etc.) instead of clearly communicating expectations and holding accountable only the employees who struggles to follow policy. The toxic work culture, miscommunication, and lack of respectful actions and words are all matters that can be corrected with well-trained and well-intentioned station leadership. Some of the supervisors and team leads seem capable of learning healthy ways to lead and supervise employees.

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Unifi Response
2y
At Unifi, we value passion, integrity, and empathy. We are gutted to hear about your negative experience. We encourage you to reach out to unifiservice.com/contact for further employee support. We appreciate you taking the time to bring this to our attention. We'll strive to do better.

Explore other reviews about Unifi

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Excellent onboarding system Consistent Expectations Supportive Management Great Flight Benefits

Cons

Difficult add on system for flight benefits and dependents Poor tracking technology for wheel chair trips, in-effective data.

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Unifi Response
3w
Thanks for sharing. We are happy to see you view Unifi as a great place to learn and grow. We hope you stick with us!
1.0
8 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

No pros to working at Unifi. The Airport is beautiful and people are great. Unfortunately the employees work very hard for little pay and support from Unifi.

Cons

The company has significant internal issues that are not adequately addressed by Human Resources. There appears to be a culture of covering up problems rather than resolving them transparently. Leadership seems more focused on employee retention metrics and maintaining appearances with the airlines they serve than on addressing serious workplace concerns and holding individuals accountable. One of the most concerning examples was the handling of a manager who allegedly inappropriately harassed employees over a period of years. Despite ongoing concerns, meaningful action was not taken for years.. Situations like this create an environment where employees lose trust in leadership and feel that workplace misconduct is not taken seriously. This company should prioritize employee safety, accountability, and ethical management. Addressing serious concerns promptly and transparently is essential to retaining good employees and fostering a healthy workplace culture.

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Unifi Response
2w
Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. We encourage you to reach out to unifiservice.com/contact for further support.
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