Would not work there again for a million dollars - Prestige Consultant Ulta Beauty Employee Review

1.0
23 Aug 2010
Recommend
CEO approval
Business outlook

Pros

- some of the co-workers are great people and are fun to be around - gratis, whenever you actually recieve it, is always good

Cons

-The Management are completely and utterly incompetent - When requesting for time off if it is one day short of 14 days notice you are given grief about it or actually black-mailed (true story) - The pay is terrible for the job and what they expect given I have worked other, higher-end places that pay much better - NO COMMISSION, yet there are sales goals? that's laughable - Managers are rude 90% of the time and will blow you off if you have to correct your schedule or need something of them - A lot of talking behind people's backs and A LOT of jealousy - Unfairness! Management stands around and chews the fat but when you do the same for a couple minutes you are immediately told to "disperse" - Nit-picking over stupid things like the wrong pair of shoes - The entire dress code is actually ridiculous given they sell Revlon and other mass cosmetics. - There are cameras in every inch of the store yet they still treat their employees like thieves when in reality, the customers are the ones doing ALL of the stealing - There is no communication between members of management. If you tell one person, it will never get back to the store manager or another manager. No matter how many times you remind them. - When you do a job well done you are never complimented, they focus on the negative only.

Explore other reviews about Ulta Beauty

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Everyone at the location was friendly and helpful. The employee discount was a huge plus. Great store to work for!

Cons

During the slower months, hours get cut unfortunately.

2.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

good benefits for full time employees from what I hear. hourly pay if commission goal isn't met which is nice for those building clientele

Cons

this could just be the case for my store, especially because it's a very high volume store, but as a stylist I don't feel valued at all. I expected this to some degree coming to a huge corporate salon, but the biggest issue is that they try to pretend they care about you. but at the end of the day, if you're not meeting the sales they want/growing quickly enough, they don't care about you as a stylist. if you don't already have an established clientele, business is highly unreliable as there is no late cancellation/no show policy. many services are underpriced in my opinion, making it hard to meet their sales goals as an entry level part-time stylist unless fully booked every day. all they care about is getting as many clients in and out and quickly and possible and they hire more stylists than there are chairs, making every day inconsistent and chaotic. the relative stability of hourly pay is commission threshold isn't met seems enticing for stylists still building a clientele, but the hourly pay is wildly inconsistent between stylists, even those of the same tier. as a stylist of over 3 years who moved and is starting over with no clientele, I make over $2 less per hour than a fellow stylist who just got her license a few months ago and started taking clients for the first time last week. you're better off working at a place like Great Clips or Hair Cuttery because at least they're honest about what they are.

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