Poor Management/Treatment of Employees, Good Rewards Program for Customers - Cashier Ulta Beauty Employee Review

2.0
9 Sept 2012
Recommend
CEO approval
Business outlook

Pros

-Great rewards program for customers -lots of coupons for customers -nice selection of products and services (spa facials, hairstyling, makeup, etc)

Cons

-Promotions are a joke...in the salon my friend went up in levels as a stylist but SHE didn't make more money, could charge more and the STORE made more money. I was promoted from cashier to "prestige" makeup side which they made seem like it was a big deal but once again, NO pay increase but more work and have to come to mandatory meetings. -There were cliques within management and they had a superior air that made them difficult to relate to often times yet all of them still lived at home so they weren't making that great of money, clearly. -Crappy hours so checks weren't that great -It's a beauty and makeup store yet most of the management couldn't be bothered to really put on good looking makeup

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2.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

good benefits for full time employees from what I hear. hourly pay if commission goal isn't met which is nice for those building clientele

Cons

this could just be the case for my store, especially because it's a very high volume store, but as a stylist I don't feel valued at all. I expected this to some degree coming to a huge corporate salon, but the biggest issue is that they try to pretend they care about you. but at the end of the day, if you're not meeting the sales they want/growing quickly enough, they don't care about you as a stylist. if you don't already have an established clientele, business is highly unreliable as there is no late cancellation/no show policy. many services are underpriced in my opinion, making it hard to meet their sales goals as an entry level part-time stylist unless fully booked every day. all they care about is getting as many clients in and out and quickly and possible and they hire more stylists than there are chairs, making every day inconsistent and chaotic. the relative stability of hourly pay is commission threshold isn't met seems enticing for stylists still building a clientele, but the hourly pay is wildly inconsistent between stylists, even those of the same tier. as a stylist of over 3 years who moved and is starting over with no clientele, I make over $2 less per hour than a fellow stylist who just got her license a few months ago and started taking clients for the first time last week. you're better off working at a place like Great Clips or Hair Cuttery because at least they're honest about what they are.

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