Horrendous, to say the least. - Prestige Consultant Ulta Beauty Employee Review

1.0
17 Jan 2012
Recommend
CEO approval
Business outlook

Pros

-25% discount on everything in store -50% discount on salon services - *decent* gratis ( you only get gratis if you are a consultant or manager, which I was a consultant.)

Cons

- NO communication whatsoever, unless threatened to do so by upper management. - False promises for promotions. New store was soon to be opening, I was told a specific position was a "sure thing" for me to receive, our district manager went on a leave, the new district manager hired someone else for the position who was entirely incompetent to do that particular job. - Don't expect to get a raise at all. After two years I never got one, when I asked about it I was told you only get a raise if you get a promotion. (and don't expect the promotion promised, because like I said.. communication is horrible. No one knows anything.) -False promises all around. I was the #1 seller in the store for products as well as subscriptions to InStyle (which is total crap).. I had the most positive surveys written about me, did I ever get ANYTHING from any of that? No. But management got a bonus. -Like I said, management gets a bonus for reaching sales goals, even though they are 99% of the time not the ones selling the merchandise. It's really unfair, you get no benefit from anything you do. -Your position entails doing everything in the store. You scrub the toilet, clean the whole bathroom, mop the tile, straighten everything (low-end and high end cosmetics, PCA -personal care appliances-, skincare), apply skincare products and cosmetics to customers, are required to be knowledgeable about EVERYTHING in-store, etc, for $8 an hour. -Needless to say, I was/am still unimpressed by everything. Management thinks they are The Holy One, don't disagree with them. I left Ulta to go to their big competitor ( I shouldn't even have to say the name ) and I get $4/hour more, and I'm appreciated for the job I do. I have job specifications and I don't have to scrub anymore toilets.

Explore other reviews about Ulta Beauty

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

sweet company that appreciates their employees, great gratis!

Cons

the hours kind of suck sometimes

2.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

good benefits for full time employees from what I hear. hourly pay if commission goal isn't met which is nice for those building clientele

Cons

this could just be the case for my store, especially because it's a very high volume store, but as a stylist I don't feel valued at all. I expected this to some degree coming to a huge corporate salon, but the biggest issue is that they try to pretend they care about you. but at the end of the day, if you're not meeting the sales they want/growing quickly enough, they don't care about you as a stylist. if you don't already have an established clientele, business is highly unreliable as there is no late cancellation/no show policy. many services are underpriced in my opinion, making it hard to meet their sales goals as an entry level part-time stylist unless fully booked every day. all they care about is getting as many clients in and out and quickly and possible and they hire more stylists than there are chairs, making every day inconsistent and chaotic. the relative stability of hourly pay is commission threshold isn't met seems enticing for stylists still building a clientele, but the hourly pay is wildly inconsistent between stylists, even those of the same tier. as a stylist of over 3 years who moved and is starting over with no clientele, I make over $2 less per hour than a fellow stylist who just got her license a few months ago and started taking clients for the first time last week. you're better off working at a place like Great Clips or Hair Cuttery because at least they're honest about what they are.

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