It's kind of the worst - Anonymous employee Uber Employee Review

Culture of an Uber CSR is that they make you feel like part of a team, in some ways they pressure you to do more work for the same amount of money, asking CSRs to rate each other, report flaws in responses of emails, basically doing management's job for them. No chance of moving forward. If you are a CSR, that's it. Plus they pay very low for the type of job it is and the amount of pressure put on you to perform. The CEO is also a jerk.