Communication was minimal from the top and continued to weaken as messages passed down from upper levels to lower levels of employee clearance. As a young organization whose goal has been to redefine a longstanding industry (which it has successfully done!) the company still has a lot to learn in terms of positive vs. negative "corporate attitude" and general organizational human resource management -- many policies and the enforcement behind them was very wish-washy within our market, and the lines became even more blurred when communicating with other city teams to seek advice or information.
Little to no defined path for growth makes for one of two types of employee: apathetic reps with no real passion for the job but to pass time and make an easy dollar or disappointed employees who eagerly want to grow but feel aimless and under appreciated.
