Long Days, little growth opportunity, and constant numbers - Retail Sales Associate UScellular Employee Review

2.0
26 Jan 2024
Recommend
CEO approval
Business outlook

Pros

- The co-workers. They made the job fun. -Hourly rate

Cons

- Long Days. If you worked the opening shift you were scheduled in at 9:30 and off around 5. However, if the store was busy and you were in the middle of an upgrade you had to stay until it was done. - You can't close the register until closing time on the dot. Meaning, that if someone walked in 5 minutes before closing and wanted to do an upgrade for 2 phone lines, you were expected to stay and do them. Never mind they didn't have their phones backed up and that process was 1-2 hours on its own sometimes. - Sales goals. If you worked in a high-traffic store, numbers came easily, but in a low-traffic store or one that was placed in an area of town that brought in lower-income families, accessory goals were very hard to meet for some months. -The bonus structure changed a few times. Raised the hourly and then changed how much you could get in commission( it did not break even like they said it did) - The cold calling. Do you know how many random people you have to call to offer them upgrades or a new line and they'd just hang up on you or block you. WASTE OF TIME.

Explore other reviews about UScellular

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company Culture Compensation Upward Mobility

Cons

Job Stability Brand Visibility Ability to attract talent

4.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Cons

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

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