Extreme Time Tracking and Voice Analysis - Anonymous employee UScellular Employee Review

3.0
25 Jun 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Worked hard to prevent spread during covid lockdowns.

Cons

Your time is tracked to the minute for adherence, and your voice is analyzed to make sure you are speaking in a pleasant way to the customer. This means extra pep always regardless of customer mood, which can annoy them if they are pissed and you are chipper.

Explore other reviews about UScellular

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company Culture Compensation Upward Mobility

Cons

Job Stability Brand Visibility Ability to attract talent

4.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Cons

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

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