Good Culture...but a company on the decline - Retail Wireless Consultant UScellular Employee Review

3.0
13 Apr 2014
Recommend
CEO approval
Business outlook

Pros

Great overall culture Promotions occur from within Immediate management is very supportive and gets creative to make things happen. Device/Accessory portfolio is growing to help support the sales staff by offering more to sell to customers

Cons

Upper management does not have a grasp on where the company needs to be. They try to compete head on with Verizon Wireless which has a customer base over 25 times the size. The billing issues and system issues have been going on for close to a year at this point and while they have improved they are nowhere near where they should have been when the system was launched (Let alone where it should be at this point in time)

Explore other reviews about UScellular

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company Culture Compensation Upward Mobility

Cons

Job Stability Brand Visibility Ability to attract talent

4.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Cons

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

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