Retail Wireless Consultant - Working harder year after year with decreased compensation. - RWC - Retail Wireless Consultant UScellular Employee Review

3.0
28 Aug 2016
Recommend
CEO approval
Business outlook

Pros

I enjoy the face to face sales with customers. I enjoy the competitive environment and love being a top producer.

Cons

The compensation structure seems to change a few times a year and has never been in favor of the employees. In order to make the same amount as in a previous year you end up working much harder. Not a company I can see myself at much longer as the pay cuts have been tough to deal with. The top producers, such as myself, are impacted the greatest by the compensation changes. In the spring of 2014 the company tied compensation to quota percentages obtained as opposed to compensation for actual raw production numbers. This has not been a good thing because it has allowed the company to essentially give you a pay cut every time they inaccurately over forecast you quotas. There was one month where surprisingly they cut the quotas across the board and by doing so increased everyone's commissions for the previous month but in my opinion there have been many other months that should have had lower quotas and were not adjusted.

Explore other reviews about UScellular

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company Culture Compensation Upward Mobility

Cons

Job Stability Brand Visibility Ability to attract talent

4.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Cons

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

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