Just like any other service company, totally career damaging - Software Architect UST Employee Review

1.0
27 Apr 2016
Recommend
CEO approval
Business outlook

Pros

You can get to see a few potential serious employers while you work on-site

Cons

1) HR is highly deceptive 2) Doesn't mention the 26% tax rate for the first 6 months of employment in Malaysia. They do this on purpose so you wont renegotiate a higher salary per month. 3) Claims 1 year project but projects turns out to be just for a few months, thereafter you are sent back to India. You lose your house rental deposit, can't claim your 26% tax refunds from the govt. Total loss for the employee 3) Projects are of sub par quality, mostly menial tasks that client doesn't want to bother with. If you are trying to learn and improve this is not the place to be no matter the pay which isn't high either. 4) No training of any value, costly but good training by Professionals are always cancelled because UST doesn't want to invest. 5) Pay hikes are based on how close you are to your manager, meritocracy doesn't exist. 6) You will face a lot of trouble to bring your spouse/children over to Malaysia, company personal have little or no knowledge of procedures. UST Travel dept are more interested in giving you the back seat of a lorry to travel over to Malaysia from India. Given the unattractive pay + 26% tax rate you should have a very good package before considering bring over family. 7) Best advice I can give is don't join UST, less headaches that way.

Explore other reviews about UST

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The company is already shifting from services to products and platforms business, with the CEO driving the change directly. This transition is visible and is steep. The upside to this transformation is the company already creating meaningful opportunities for people to grow new skills and take on more strategic and value-added work. The key is to lean in and make full use of the resources available, including client universities, hack-a-thons, ideathons, and skill transformation programs, to stay ahead. For internal talent, the opportunities in product, platform development, and consulting are abundant, across both existing offerings and new solutions.

Cons

the organization is going through a painful transition unlike anything it has experienced in its 26-year history; while this change is necessary to win in the market, stronger support through the transition is an area where the company can improve and focus.

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UST Response
20h
Thank you for such a thoughtful perspective. It’s encouraging to hear that the shift toward a product and platform-led organization is visible and creating meaningful opportunities for our USsociates to build new skills and take on more strategic work. Enabling this kind of growth is a key priority for us, and we’re glad to see the impact of initiatives like learning programs, ideathons, and hackathons coming through. We also recognize that transitions can be challenging, and providing support through the journey remains a priority. Your point on staying grounded in UST’s values truly resonates. Our values of humanity, humility and integrity continue to guide us as we evolve. We appreciate you taking the time to share your thoughts.
4.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

UST has a strong reputation for combining innovation with a people-focused culture. UST works with global clients across industries and helps organizations with digital transformation, cloud, data, AI, and technology modernization projects. This provides employees with opportunities to work on meaningful, large-scale initiatives while continuously expanding their technical and professional skills. UST also emphasis on learning and career development through training programs, certifications, and exposure to diverse technologies. Additionally, UST’s focus on long-term client relationships and sustainable business practices demonstrates stability and a commitment to delivering real business impact.

Cons

Some processes can be slower due to organizational size, and career growth opportunities may depend on business needs and project assignments. However, these are common industry challenges and are balanced by the learning opportunities and exposure UST provides

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